For landlords who have to prove it

The operating layer for housing compliance.

We make every housing repair provable.

Built for Awaab's Law, the Consumer Standards, and the Housing Ombudsman.

Noxera connects people, processes and information in one intelligent, auditable environment: it holds the evidence chain, runs the statutory clocks, and gives every team one operational record. It works alongside the systems you already run, connecting to them so nothing has to be ripped out or re-keyed.

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Trusted Foundations
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Why Noxera

Operational complexity has outgrown the way teams coordinate across systems.

Awaab's Law didn't create operational complexity. It exposed it. Landlords coordinate residents, inspectors, contractors and compliance across thousands of homes through fragmented systems, and now have to evidence every decision, action and outcome through a complete, auditable record.

Before October 2025

A late repair was a complaint and an inefficiency.

  • It cost you goodwill, staff time and a line in a satisfaction survey
  • Timescales were policy, set and enforced by you
  • The consequence of a gap in the record was an awkward conversation

Since October 2025

A late repair is a statutory breach, on the record, with your name on it.

  • Awaab's Law puts legal timescales on damp, mould and emergency hazards. Missing one is a breach of the tenancy agreement, enforceable in court
  • The Regulator of Social Housing can impose unlimited fines, and publishes a consumer standards grading against your organisation by name
  • Your board carries it. Compliance failure is now a governance question, not an operational one

This is not only a social housing story. The Renters' Rights Act extends a Decent Homes Standard and Awaab's Law to the private rented sector, so the same duties are coming to landlords who have never had to evidence a repair before.

Today

Without Noxera

  • Roll-outs measured in months, sometimes years
  • Ownership lives in spreadsheets and email chains
  • An audit means five days reconstructing the timeline from inboxes
  • One monolithic UI for inspectors, ops, and contractors
  • Statutory deadlines tracked by hand

With Noxera

A defensible operational record

  • A guided onboarding, not a months-long rollout
  • Single owner per case, automatic escalation when SLAs slip
  • One-click audit timeline, evidence captured as work happens
  • Three role-shaped apps working off one operational record
  • Awaab's Law and Homes Act clocks built in

Read the case for change

The Platform

One core that receives, processes, and gives back.

Most providers run a housing management system and connect Noxera to it. Where there are gaps (no inspection app, no contractor app, no structured resident comms) Noxera's own capabilities fill them, on the same operational record.

Adopt what you're missing. Connect what you have.

Live The orchestration feed

Explore the full platform

Capabilities

Start with compliance. Adopt what you need.

Where you already run a system, Noxera connects to it. Where you have a gap, the capability fills it. Every one works off the same operational record.

Adopt standalone, or connect to what you run

  • Compliance Management
  • Intelligent Triage
  • Control Centre
  • Inspect
  • Field Service Management
  • Resident Communications
  • AI Services

Always runs over your system of record

  • Asset Operational History

Noxera does not offer a housing management system, and it does not replace your asset register. Those stay your system of record, and the compliance evidence we assemble is only defensible if they do.

See what each capability does

The connected operational record

Every action. One record.

Decisions, communications, inspections, evidence: every action performed through Noxera attaches to the property's record through the lifecycle. When the regulator asks, an audit is one click, not a five-day reconstruction.

Awaab's Law timescale adherence

Reported, not estimated. Every case carries its own statutory clock.

Average days, reported to complete

Measured from when the resident told you, not from when a job was raised.

Maladministration findings

A complete timeline is the difference between a finding and a defence.

Admin hours per repair

The chasing and re-keying that never shows up on a repairs budget.

See how each one is measured

Onboarding

Four steps to onboard.

Step

Import your stock

Bring in your property data via CSV or API. Map blocks, units, and communal areas.

Step

Configure your team

Set up roles (Property Desk, Surveyors, Ops Managers, Contractors) with role-based access.

Step

Activate compliance rules

Enable Awaab's Law deadlines, Homes Act frameworks, and custom SLAs for your organisation.

Step

Start managing cases

Triage reports, assign inspections, track works, and generate audit logs from day one.

We run setup alongside your team and work around your existing processes. You start with a scoped paid pilot, on success criteria we agree in writing before it begins.

Design Partner Programme

A small number of places are open for 2026. Weekly working sessions with the founding team, direct influence over what gets built, and priority on the roadmap.

Apply to be a design partner
Quick Enquiry ~ 2 minutes

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We'll come back to you within five working days.

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FAQs

Frequently asked questions

A compliance system for housing associations is software that holds the evidence chain across repairs and safety work, runs the statutory clocks (Awaab's Law, Decent Homes, gas, electrical, fire, asbestos, water), and gives operations, inspectors, and contractors a single operational record that's auditable by the Regulator of Social Housing. That is what Noxera is: the operating layer for housing compliance, sitting on top of the systems you already run. Purpose-built for UK housing associations, councils, and ALMOs, it works alongside your existing housing management system with a guided onboarding.
Tell us about your organisation and we'll come back to you within five working days. From there: a walkthrough of the platform against your stock and workflows, an onboarding plan for your team, and a guided onboarding that works alongside your existing systems. You start with a scoped paid pilot, on success criteria we agree in writing before it begins.
No. Noxera is designed to work alongside your current setup, not replace it. It's a layer that helps your teams coordinate better, not another system to manage.

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